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BOOK YOUR TICKETS

Teatro At Montecasino
Saturday, 18 December 2021 10:00am
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Saturday, 18 December 2021 10:00am

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Refunds And Cancellations

You may cancel any booking submitted to us for tickets that have not yet been issued to you at any time prior to the date of the event to which such booking pertains by sending a cancellation notice to info@computicket.com or calling our Customer Care Centre on +27 (0)11 340 8000 or 0861 915 8000. You may also cancel and return any issued tickets acquired from us at any time prior to the scheduled date of the event to which they apply by handing in your tickets at any of our Money Market kiosks. When you cancel your booking or return your tickets you must provide us with the relevant booking number. Following receipt of your booking cancellation or returned tickets, we will refund you the face value paid for the relevant tickets (or, if a discounted ticket, then instead the discounted ticket price paid), provided that reasonable cancellation charges as determined by the Event Organiser may be charged and deducted from such refund. Unless otherwise stipulated by the Event Organiser and depending on the prevailing circumstances the following cancellation charges may apply:
- If the cancellation occurs more than 30 days prior to the event a 15% cancellation fee will apply;
- If the cancellation occurs less than 30 but more than 7 days prior to the event a 50% cancellation fee will apply;
- If the cancellation occurs less than 7 days prior to the event a 100% cancellation fee will apply;
- Notwithstanding the aforesaid, if you can provide us with suitable documentary proof that a person in whose name a ticket was booked will not be able to attend the event because of his/her death and/or hospitalisation, no cancellation fee will apply in respect of the cancellation of such person`s ticket.

Exchanges And Upgrades

Exchanges and upgrades allowed for this event. No downgrades

Doors/gates Open

The Teatro foyer is open one hour before starting times.Doors open to the auditorium approximately half an hour before the performance

Ticket Collection

Tickets can be collected from the Montecasino Box Office, whose operating hours are: Monday to Friday: 12 Noon - 21h00, Saturday/Eve of Public Holiday/Public Holiday: 10h00 - 21h00, Sunday: 10h00 - 19h00. Positive ID and Credit Card used to make the booking must be presented when collecting tickets. No third party collection is permitted. However, to avoid queues, tickets may be collected at any Computicket store or at any Shoprite, Checkers, Checkers Hyper, House and Home or at selected OK Furniture and Usave stores, at least 1 day before the show.

Prohibited

Drugs, use of e-cigarettes, weapons, recording equipment (including tablets, iPads etc), own alcohol and snack/food items. Strictly NO cell phone/camera photography or recording of the performance with any type of recording equipment, including tablets, iPads etc etc.

Refreshments And Meals

Bars and coffee bars situated in lower and upper foyers.
Snack, confectionery and light beverage stands also available.

Address

For more info visit the Teatro at Montecasino's website https://www.tsogosun.com/montecasino/entertainment/theatre/teatro

Parking

Covered pay-on-entry parking available at R10.00 per car

Disabled Facilities

Lifts are available from all parking areas and there is one lift in the venue, located on the right hand side of the foyer. Please contact the venue on 011 - 510 7472 between 10am and 5pm Monday to Friday regarding easy wheelchair access.
Please note that the Teatro Balcony seating is NOT wheelchair accessible nor is it recommended for anyone elderly and/or infirm or anyone with walking difficulties.
The following seats are available for wheelchairs and can be booked through our call centre (0861 915 8000) or the venue 011-510 7472 (Monday to Friday between 10am and 5pm):
Row ZB 8 to 11 & ZB 41 to 44.
Should a patron's mobility permit them being able to transfer from the wheelchair into an aisle seat then bookings can be made for aisle seats in the Stalls between Rows A to P as these are accessible to wheelchairs as there are no stairs in this area. The Ushers will then store the wheelchair for the duration of the performance.
For Hearing Impaired Patrons:
Book in rows Y to ZE where hearing aids can receive a wireless amplification via the Oticon Loop System

Seating Information

All Boxes are a RESTRICTED VIEW and have movable seats.
Please note that the Teatro Balcony seating is NOT wheelchair accessible nor is it recommended for anyone elderly and/or infirm or anyone with walking difficulties.

Important Venue Information

There is a strict no under three policy at the Teatro at all times. Babies in arms are not permitted and patrons bringing in babies will be asked to leave. For certain shows young children over three are admitted but are not encouraged to attend unless the parent is confident the child will not distract other members of the audience. Children are not permitted to sit on laps and must remain in their own seat for the duration of the performance. Accompanying adults will be asked to remove any noisy children. Please note that the Teatro Balcony seating is NOT wheelchair accessible nor is it recommended for anyone elderly and/or infirm or anyone with walking difficulties.

Gps Co-ordinates

-26.02555,28.012573

Performance is currently on hold.

Performance is currently on hold.

.

Refunds And Cancellations

You may cancel any booking submitted to us for tickets that have not yet been issued to you at any time prior to the date of the event to which such booking pertains by sending a cancellation notice to info@computicket.com or calling our Customer Care Centre on +27 (0)11 340 8000 or 0861 915 8000. You may also cancel and return any issued tickets acquired from us at any time prior to the scheduled date of the event to which they apply by handing in your tickets at any of our Money Market kiosks. When you cancel your booking or return your tickets you must provide us with the relevant booking number. Following receipt of your booking cancellation or returned tickets, we will refund you the face value paid for the relevant tickets (or, if a discounted ticket, then instead the discounted ticket price paid), provided that reasonable cancellation charges as determined by the Event Organiser may be charged and deducted from such refund. Unless otherwise stipulated by the Event Organiser and depending on the prevailing circumstances the following cancellation charges may apply:
- If the cancellation occurs more than 30 days prior to the event a 15% cancellation fee will apply;
- If the cancellation occurs less than 30 but more than 7 days prior to the event a 50% cancellation fee will apply;
- If the cancellation occurs less than 7 days prior to the event a 100% cancellation fee will apply;
- Notwithstanding the aforesaid, if you can provide us with suitable documentary proof that a person in whose name a ticket was booked will not be able to attend the event because of his/her death and/or hospitalisation, no cancellation fee will apply in respect of the cancellation of such person`s ticket.

Exchanges And Upgrades

Exchanges and upgrades allowed for this event. No downgrades

Doors/gates Open

The Teatro foyer is open one hour before starting times.Doors open to the auditorium approximately half an hour before the performance

Ticket Collection

Tickets can be collected from the Montecasino Box Office, whose operating hours are: Monday to Friday: 12 Noon - 21h00, Saturday/Eve of Public Holiday/Public Holiday: 10h00 - 21h00, Sunday: 10h00 - 19h00. Positive ID and Credit Card used to make the booking must be presented when collecting tickets. No third party collection is permitted. However, to avoid queues, tickets may be collected at any Computicket store or at any Shoprite, Checkers, Checkers Hyper, House and Home or at selected OK Furniture and Usave stores, at least 1 day before the show.

Prohibited

Drugs, use of e-cigarettes, weapons, recording equipment (including tablets, iPads etc), own alcohol and snack/food items. Strictly NO cell phone/camera photography or recording of the performance with any type of recording equipment, including tablets, iPads etc etc.

Refreshments And Meals

Bars and coffee bars situated in lower and upper foyers.
Snack, confectionery and light beverage stands also available.

Address

For more info visit the Teatro at Montecasino's website https://www.tsogosun.com/montecasino/entertainment/theatre/teatro

Parking

Covered pay-on-entry parking available at R10.00 per car

Disabled Facilities

Lifts are available from all parking areas and there is one lift in the venue, located on the right hand side of the foyer. Please contact the venue on 011 - 510 7472 between 10am and 5pm Monday to Friday regarding easy wheelchair access.
Please note that the Teatro Balcony seating is NOT wheelchair accessible nor is it recommended for anyone elderly and/or infirm or anyone with walking difficulties.
The following seats are available for wheelchairs and can be booked through our call centre (0861 915 8000) or the venue 011-510 7472 (Monday to Friday between 10am and 5pm):
Row ZB 8 to 11 & ZB 41 to 44.
Should a patron's mobility permit them being able to transfer from the wheelchair into an aisle seat then bookings can be made for aisle seats in the Stalls between Rows A to P as these are accessible to wheelchairs as there are no stairs in this area. The Ushers will then store the wheelchair for the duration of the performance.
For Hearing Impaired Patrons:
Book in rows Y to ZE where hearing aids can receive a wireless amplification via the Oticon Loop System

Seating Information

All Boxes are a RESTRICTED VIEW and have movable seats.
Please note that the Teatro Balcony seating is NOT wheelchair accessible nor is it recommended for anyone elderly and/or infirm or anyone with walking difficulties.

Important Venue Information

There is a strict no under three policy at the Teatro at all times. Babies in arms are not permitted and patrons bringing in babies will be asked to leave. For certain shows young children over three are admitted but are not encouraged to attend unless the parent is confident the child will not distract other members of the audience. Children are not permitted to sit on laps and must remain in their own seat for the duration of the performance. Accompanying adults will be asked to remove any noisy children. Please note that the Teatro Balcony seating is NOT wheelchair accessible nor is it recommended for anyone elderly and/or infirm or anyone with walking difficulties.

Gps Co-ordinates

-26.02555,28.012573

Important note:

 
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